Technology Data & Reporting

Global Response’s ease of access to management information (MI) enables us to report to clients more expediently than other suppliers

Our call routing system allows every call to be directed to the correct case handler in the shortest possible time, and our proprietary case management platform provides the call handler with all the relevant information regarding the case, ensuring that each call is dealt with efficiently and quickly. Below are some of the key features and deliverables of our proposition:

Online Client Reporting Portal

  • Secure and real-time case/claim reporting
  • Simple uploading of documents
  • Claimant’s ability to track their claims progress
  • Simple on-line communications between the customer and their claims handler
Technology Data & Reporting