If you are claiming under Piste Closure section of your policy you will need to provide:
- Written confirmation from the resort confirming the dates of closure and the exact reason for the closure
If you are claiming for the loss of Ski Passes you should have reported the loss to the police (or relevant alternative authority) within 24 hours and obtained a report confirming same
Important information about your supporting documents
We will scan any paper documents you send us, and keep them as electronic records. In most cases, we will destroy any paper documents you send us after six months.