Medical Expenses

If you have incurred medical expenses, including prescribed medication costs and need to make a claim then you will also need to provide the following information:

  • Original receipts to show any monies you have paid for your treatment and copies of any medical records, including admission and discharge reports which may have been given to you
  • If you have incurred transport or accommodation expenses as a result of your medical condition then you will also need to provide original receipts in relation to these costs
  • In the event that you were in contact with the Medical Assistance Service then we will also require details of any conversations or agreements which were made with them, including any reference number issued to you

If you have had cause to speak to anyone about a pre-existing medical condition when your insurance was arranged please send us any correspondence received by you

Important information about your supporting documents
We will scan any paper documents you send us, and keep them as electronic records. In most cases, we will destroy any paper documents you send us after six months.

Please complete the form below all fields are required:
First name
Confirm Email
Date of Birth
Policy company
Policy number
Policy Issue Date
Travel Date From
Travel Date To
Holiday booking date
Travel destination
Incident date
Amount claimed
Short Description of Claim
Information about yourself, your health, medical history and any treatment you have received is sensitive personal information.
  • We need your consent to process your sensitive personal information.
  • If you would like to know what information we hold about you or to request erasure, please contact us.
  • For a full description of how we gather and use your personal information and your rights under GDPR, please review our privacy policy on our website Privacy Policy